The Cozy Eddit® is a trademark brand operated by Kiasa Enterprise.

1. Order Processing Time
Orders processed within 1–2 business days. Weekend or holiday orders processed next business day.

2. Shipping Coverage
– Pan-India shipping.
– International shipping to UAE, Middle East, Australia
International customers bear customs duties, taxes, and import fees.

3. Delivery Timelines
India: 5–7 business days
UAE & Middle East: 7–12 business days
Australia: 10–15 business days

4. Shipping Charges
Charges shown at checkout. No Cash on Delivery (COD) — prepaid orders only.

5. Order Tracking
Tracking link provided via email/WhatsApp upon dispatch.

6. Packaging & Handling
Premium protective packaging to ensure safe delivery and elevated unboxing.

7. Lost, Delayed, or Failed Deliveries
Contact care@thecozyeddit.com for assistance.
If delivery fails due to incorrect address/unavailability, reshipping charges apply.

8. Damaged or Incorrect Orders
Report within 48 hours with photo/video proof. Replacement or Credit Note issued post-verification.

9. Returns Related to Shipping
Returns accepted within 7 days for unused, unwashed products in original packaging. Return shipping paid by customer unless product was defective/incorrect.

10. Contact
care@thecozyeddit.com | WhatsApp: +91-93103 04303